When you buy goods or services the law gives you consumer rights that protect you from being treated unfairly by a trader.
Consumer
Banner2:
Consumer
Get advice
Get advice on consumer issues
Consumer advice covers all sorts of areas of daily life, including the following:
- cars and other vehicles
- building and home improvements
- phone, internet and computer services
- travel, leisure and food
- energy, water and sewerage
- post
- financial and professional services
You may have received poor service or you may want to switch utility suppliers or cancel a contract.
CARF can help you understand and exercise your rights.
Get support
Whatever you need to know about your rights, we’re here to offer you free, impartial and confidential advice. Come and see us at Fife Citizens Advice Bureau today.
Self-help site
If you're not able to come in and see us, have a look at our online tools. You might find just the answer you need.
Get advice
Our advisers have the care and expertise to help you move forward.