If a phone call is your preferred method of contacting us, please call our Advice Helpline, where our team will be happy to assist you. Our phone lines are open Monday to Friday, 10am–3pm; please note that peak times are typically over lunchtime and there may occasionally be a wait.
Call CARF
Banner2:
Call CARF
Call charges
The cost of you calling our 0345 advice numbers will vary depending on your telephone provider who may also add a call set-up fee. Charges may also vary depending on the time of day. Charges from mobiles will vary depending on your calling plan. Please check with your phone provider to find out the cost if you call 0345 numbers.
For more information, visit the Ofcom website
